Tri-Art Low Viscosity - Neutral Grey
Technical specs
About this colour
Neutral Grey is a mixture of Titanium White, Brown Iron Oxide and Mars Black. Neutral Grey feels slightly warm in character, with a faintly yellow leaning undertone. Use a mixing compliment to quickly create neutral tones with any colour.
Uses
  • Illustration
  • Graphics
  • Design
  • Academic (Student)
  • Mineral
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Finest Quality Hand Painted Colour Chart
Hand-painted reference chart for this colour line.
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02/11
Ordered
02/11–04/11
Packed
Est. 05/11–09/11
Delivered
Shipping
Returns
Shipping policy

Orders are processed in 1-3 business days. Posted shipping estimates do not factor in processing time.

Orders within Canada are shipped via UPS or Purolator. Rates are calculated based on weight and package size. We offer free shipping on orders over $89 (before tax). Please note we cannot ship to a PO Box.

Orders to the United States are shipped by Canada Post/USPS at the rate selected at checkout. Rates are calculated based on weight and package size. Any applicable customs charges will be added to the order at checkout. We offer free shipping on orders over $100 USD.

Orders to the UK are shipped via UPS at the rate selected at checkout. Rates are calculated based on weight and package size. We offer free shipping to the UK on orders over £75.

Shipping to the EU are shipped via UPS at the rate selected at checkout. Rates are calculated based on weight and package size. Any applicable customs charges will be added to the order at checkout.

Orders to the rest of the world are shipped via UPS at the rate selected at checkout. Rates are calculated based on weight and package size.  Any applicable duties/taxes will be the responsibility of the customer, to be paid at the time of import.

*Due to the weight and size of many of our products, larger orders may be subject to additional shipping charges. We will contact you regarding additional shipping charges if required.

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Refund policy

Returns
Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.

To be eligible for a return or exchange, your item must be unused, unopened and in the same condition that you received it. It must also be in the original packaging.

Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at jess@tri-art.ca.

Sale items (if applicable)
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.

Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at support@tri-art.ca and send your item to: 290 Princess St, Kingston ON K7L 1B5, Canada.

Shipping
To return your product, you should mail your product to: 290 Princess St, Kingston ON K7L 1B5, Canada

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. 
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.

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Questions?
We reply to most emails within 1–2 business days.

Tri-Art Low Viscosity Neutral Grey

$7.95 CAD
In stock
Current selected colour:
Neutral Grey
$7.95 CAD
Arrives Nov 5 to Nov 9. Free shipping over $89.
Size
Also in
›
›

Same pigment, different body. High Viscosity holds brush and knife marks. Liquids pour, glaze and stain.

Add to your order
Switching brands? Try it risk-free for 30 days.
Packed in 0–2 business days and shipped from Kingston, Ontario.
Made in Canada Since 1994 · Kingston, Ontario
Colour family
30-Day Satisfaction Guarantee

We stand behind what we sell. If an eligible product is not right for your project, we will make it right.

What is covered (Satisfaction Guarantee)
Try it for 30 days. If it is not right for you, we will replace it or refund it, up to $150 per claim. Returns are paid by the customer. You can request a replacement or a refund within 30 days of delivery (or purchase date for in-store receipts). Read our refund policy for more information.

Eligibility
Proof of purchase is required (order number or receipt). Limit one satisfaction claim per household per 12 months. Product should be used only in a reasonable amount needed to evaluate it (guideline: up to 25% used).

Claim limit
The maximum value refunded or replaced under the Satisfaction Guarantee is $150 CAD per claim, calculated on the product price paid, excluding taxes and shipping. Combined with the one-claim limit above, $150 CAD is the most that can be claimed per household in any 12-month period. This cap does not apply to the Defect-Free Replacement Warranty below.

Not covered under the Satisfaction Guarantee
Final sale or clearance items, gift cards, special order items, and issues caused by misuse, improper storage, or normal wear.

Defect-Free Replacement Warranty
If a product is defective, we will replace it at no cost after verification, with no cap. We may request photos, the batch code or lot number, and the unused portion for inspection.

How to start a claim
Contact us through the contact form. Please include the product name and size, your order number or receipt, a brief description, and photos when possible.

Note: This is a customer-facing summary. Internal trade, wholesale, and bulk orders may have separate terms.

Contact us

Technical drawdown

This colour as our technical drawdowns show it: tinted with white, at full strength, and thinned with gel, over white and over black.

Mix it with other colours, explore colour harmonies and add the whole mix to your cart.